FAQ

A Personalised Patient Education Service designed to help you understand your symptoms, health condition,, treatment options, medications and lifestyle changes you need to make based specifically on your medical history, needs and preferences. 

Instead of generic brochures, online searching, artificial intelligence or a one-size fits all advice, Heaven Rose Health provides one-one personalised health consultation with real human touch and expertise to enable you to better understand your health. 

Step 1: Browse the health topics Heaven Rose covers then book an appointment or submit your health query  here specifying the days, times and package of interest

Step 2: Receive confirmation & acceptance of our service via email or text 

Step 4: Confirm your consultation package, dates and times from here and make a payment

Step 5:  Begin your Health Consultation/s!

Absolutely! All content provided and any resource you receive is created and reviewed by a registered health clinician based on evidence-based guidelines in the UK to ensure accuracy and reliability. 

Yes! That is what makes Heaven Rose Health unique. You can ask anything related to your health - whether it's about symptoms, medications, lifestyle changes or what kind of questions you need to ask your GP - Heaven Rose will provide advice tailored to specifically to you. 

Of course! Multiple consults foster collaborative, patient-centred approach to health. They ensure you receive consistent, high quality advice while empowering you to actively participate in your health journey. These sessions are an investment to your long term well-being. 

We aim to respond within 24–48 hours, depending on the complexity of your query. For urgent matters, please contact your healthcare provider directly. 

No app downloads are required! You can access our service through our website or mobile-friendly service. However, creating a free account helps us keep you informed on the latest updates at Heaven Rose Health.

The cost varies depending on the level of personalisation and support you need. Some basic features may be free like creating an account with no subscription charge, while more comprehensive plans require consultation fee. Check out our pricing page or contact us for details. 

Of course! Sharing the educational materials with loved ones ensures everyone involved in your circle or care is on the same page. Just make sure not to share sensitive personal details unless they're part of your trusted circle. 

No problem! If anything seems unclear, let us know right away. We're here to simplify complex topics and ensure you fully grasp the information. If you are on one of the multiple consultation packages, ask as many follow-up questions as you need—we're happy to clarify.

No, this service is meant to complement—not replace—your relationship with your healthcare provider. Think of it as a tool to empower you with knowledge so you can have more productive conversations with your doctor. 

Heaven Rose Health covers a wide range of topics, including but not limited to two focus areas:

Family health Click Here 

Internal Health Click Here

If you cannot find or if you're unsure whether we cover your specific concern, feel free to ask!

It depends on your needs! Some people use it once for a specific issue, while others come back regularly for ongoing education and updates. There's no limit—you decide what works best for you. 

Getting started is easy! Simply browse this website, fill out a quick form, and tell us what you'd like to advice about. Choose your package and then from there, Heaven Rose will create a personalised plan just for you. 

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Heaven Rose Health is here to help you take control of your health—one step at a time!